Ask a question. Get the answer, not a search.

Lumi answers CardLuma questions from the help guide — on the Ask Lumi page, the Documentation pages, and inside Discord. Ask how to do something, get the steps and a link to the right page.

The Ask Lumi Page

Ask how to do anything in CardLuma. Lumi answers from the help guides and your own batches, with each answer in a speech bubble: the short answer first, then the numbered steps.

Each step has a button that opens the exact page or Settings tab it’s talking about. Guides used shows which help pages the answer came from, Ask next suggests the follow-up question, and your recent questions stay one click away. Answer didn’t cover it? No, contact support.

The Ask Lumi page answering “how do I create a multi variation listing?” with a short answer, four numbered steps with Open batches and Open variation templates buttons, the guides used, recent questions, and Ask next suggestions

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Ask Lumi on the Documentation Pages

Ask a question on any Documentation page and Lumi answers from the help guide and from your own account — “why isn’t my shipping policy applying to this batch” gets an answer about your policies, not a generic one.

Because it reads your account, it’s off by default. Turn it on when you want it.

Lumi in Discord

Get CardLuma help without leaving Discord. Use /ask or mention @Lumi for answers from the help guide and a link to the right page.

/docs, /whats-new, /support, and /feature-request take you straight to documentation, release notes, support, or the request form. Rate an answer Helpful or Incorrect and Lumi gets better at answering the next dealer.

The /ask command in Discord with the question “how can I bulk relist my existing ebay listings?”

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Lumi’s Discord answer with three numbered steps for bulk relisting from Inventory, a link to the eBay Listings documentation, and Helpful and Incorrect buttons

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Join the Discord →

Lumi Links Matching Feature Requests

Ask for something CardLuma doesn’t do yet and Lumi says so plainly. When your question matches a request under consideration, Lumi links to it and asks for your vote, in the app and in Discord.

Ask about a feature request and get a plain explanation of what its status actually means — what Under consideration, In progress, and Shipped tell you about when you’ll see it.

Lumi answering “do you offer multiple ebay account support?” by explaining it’s an under-consideration feature request, with a Vote for this request button

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