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Ask a question. Get the answer, not a search.

Lumi answers CardLuma questions from the help guide — on the Documentation pages and inside Discord. Ask how to do something, get the steps and a link to the right page.

Ask Lumi on the Documentation Pages

Ask a question on any Documentation page and Lumi answers from the help guide and from your own account — “why isn’t my shipping policy applying to this batch” gets an answer about your policies, not a generic one.

Because it reads your account, it’s off by default. Turn it on when you want it.

Lumi in Discord

Get CardLuma help without leaving Discord. Use /ask or mention @Lumi for answers from the help guide and a link to the right page.

/docs, /whats-new, /support, and /feature-request take you straight to documentation, release notes, support, or the request form. Rate an answer Helpful or Incorrect and Lumi gets better at answering the next dealer.

The /ask command in Discord with the question “how can I bulk relist my existing ebay listings?”

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Lumi’s Discord answer with three numbered steps for bulk relisting from Inventory, a link to the eBay Listings documentation, and Helpful and Incorrect buttons

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Join the Discord →

Ask Where a Request Stands

Ask about a feature request and get a plain explanation of what its status actually means — what Under consideration, In progress, and Shipped tell you about when you’ll see it.

Ready to list cleaner

Complete listings, without the cleanup.

Turn scans into eBay-ready listings with the specifics buyers filter on, then reuse clean card data in Whatnot workflows.