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Help center

Support

Guides and answers to get you from signup to your first published listing — and beyond.

Top tasks: Start your first batch · Set up eBay · Plans & billing · Contact support

Getting started

Upload, review matches, set price, apply rules, publish.

eBay Setup

Connect eBay, permissions, publishing, policies, categories & relisting.

Item specifics

How fields auto-fill and how to review them.

Pricing & sold comps

Plans, scans, add-on packs, and how pricing works.

Security & data

What CardLuma can access and how your data is handled.

Contact support

Dealer-built support — reach a human.

Selling channels

eBay & Whatnot

eBay setup

Connect eBay, what you authorize, and how publishing works.

Whatnot workflows

Export inventory as CSV and import it into Whatnot.

Selling channel FAQ

eBay-first, Whatnot-aware — common questions.

Featured walkthrough

Getting Started with CardLuma

A quick walkthrough of setting up your account, connecting to eBay, and scanning your first card. Everything you need to go from signup to your first listing.

Need a hand?

Still stuck? Talk to a dealer, not a bot.

CardLuma support is built and answered by a card dealer. Reach out for setup help, account questions, or anything the docs didn't cover.

Dealer-built support · Real human replies · No credit card to start